Expertise and experience is essential,
this is how we do it...  

Experts

TBS are contact centre experts whose primary function is the
placemen t and management of outsourced Telephony contracts
on behalf of clients.

Experience

Our knowledge of the supplier base has taken a decade to build.
We maintain a panel of endorsed suppliers whose infrastructure and
skills represent the range of services available in the market today.

In a constantly evolving world we continue to evaluate potential new
panel members in an ever changing marketplace. TBS will perform due
didligence through its call centre visits, financial evaluations and
operations troubleshooting.

The Essentials

Cost, Risk & Quality: getting these right is harder than it sounds.
We look for a supplier that fits with the culture of your
organisation and ensure that your customers find calling
an easy and plaesurable experience.

Geography is important to our clients; the panel can offer solutions
throughout the UK and across the world as required.